About Us

GoTruxti is your trusted partner for fast, secure, and reliable logistics and courier services across Nigeria. We deliver excellence in every shipment.

Contact Us

Brampton, Mississauga, Toronto

Contact Us

Privacy Policy

Last Updated: April 20, 2026

GoTruxti ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics and courier services, website, and mobile applications.

1. Information We Collect

Personal Information

  • Name, email address, phone number, and physical address
  • Payment information and billing details
  • Government-issued identification for customs clearance
  • Business information for corporate accounts

Shipment Information

  • Package contents, weight, dimensions, and value
  • Origin and destination addresses
  • Tracking numbers and delivery status
  • Customs documentation and declarations

Technical Information

  • IP address, browser type, and device information
  • Website usage data and analytics
  • Mobile app usage and location data (with consent)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and delivering your shipments
  • Providing real-time tracking and delivery updates
  • Processing payments and managing billing
  • Handling customs clearance and compliance
  • Providing customer support and resolving issues
  • Sending service notifications and updates
  • Improving our services and user experience
  • Complying with legal and regulatory requirements

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery partners, and technology providers.

Legal Requirements

We may disclose information when required by law, court order, or government request, including customs and border protection authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices
  • Secure data centers and infrastructure

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Consent: Withdraw consent for data processing where applicable

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and mobile applications. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve website functionality and performance

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

7. International Data Transfers

As a logistics company operating internationally, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@gotruxti.com

Phone: +234 XXX XXX XXXX

Address: [Your Company Address]

Data Protection Officer: dpo@gotruxti.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.